Today's call centre is transforming
into the e-business center of the future.
Call centers are being outfitted with the latest in
high-tech hardware and software in both voice and data
applications. In addition, the focus of call centre
marketing/ telemarketing services is moving from only
telephone calls to all forms of customer access, including
e-mail, fax and mail.
With the latest in high-tech hardware and software in
both voice and data applications, our telemarketing
services allows marketers to achieve the aims of:
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•
customer acquisition
• customer activation
• customer retention
• cross-selling/ up-selling
• lead generation
• inside sales
• surveys and polling
• IVRS (Interactive Voice Response System)
• Appointment Booking
• Marketing Campaigns follow-up
• Database Management
• Customer Services Hotline & Enquiry Services
• Fax on Demand
• Design of Scripts |
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| DMA
- Tailor-Made Script Expertise |
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| We
utilize professional know-how and rap on past experiences
to generate the best responding script. |
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| DMA's
Report Centre |
| Our
Report Center offers diversified reports format
to cater to different project demands. Samples included: |
 |
| |
| And
to accommodate to different project types, the following
approaches are adopted: |
| 1.Master
Project Report |
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2.Daily Progress Report |
| 3.Weekly
Progress Report |
| 4.By
Phrase Progress Report |
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5.Tailor- Made Project Report |
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| DMA's Call
Center |
Member of HKCCA |
•
Provides much more than technology and manpower, but
quality lists for use email and fax engine for follow-ups
and above all, unmatched expertise in 1:1 marketing
• Offers full spectrum of business-to-business
and business-to-consumer applications
• Provides experienced telemarketer with high productivity
and achieving customer satisfaction
• Allow customized calling specification for any
format based on client needs
Need more details? Get Our company service brief now in just one pdf.
