A) Renting list from ePost121

Marketer ~ Trust

1. Were the messages really sent out?

Sure. ePost121 would be happy to share with you your email delivery log files, which ePost121 keeps for each of the email project that it handles.

2. Will there be any virus protection in the system?

Absolutely. Emails are scanned by leading edge anti-virus software before they are delivery to any consumers.

3. How will my email project details and past report be protected?

ePost121 respects privacy of each of our clients. Besides yourself and the target group you wish to address, your project details will only be accessed by ePost121 personnel involved in it.

Your past reports are logged in your passworded area. Only you or your representative with your password will be able to access to your account to review any information in relation to your account.

Marketer ~ Efficiency

4. How much lead time needed before execution?

Should no name lists be required from ePost121, the project can be handled in no time. Please allow 2 days prior to project execution as booking.

Marketer ~ Liability

5. What if someone wishes to opt-out?

Consumer is free to opt-out from ePost121 consumer list. Thus, we can ensure that consumers on our list are willing to accept marketing information of their interests.

In addition, ePost121 records each opt-out request. Via its cutting edge technology, ePost121 cross-checks each email project with its opt-out list before emails are out to consumers.

ePost121 is proud on its data management expertise so by out-sourcing your data management and messaging jobs to ePost121, you really are in good hands.

Marketer ~ Capability

6. What kind of language can ePost121 support?

ePost121 supports English, simplified and traditional Chinese and has plan to expand to other Asian languages.

7. Does ePost121's email support hyperlink?

Yes. To learn more what ePost121 can do for you, please contact our business consultant at bizrelations@epost121.com

8. My company have no website. Can we use services of ePost121 and how can we track response of our program?

Sure, you can use service of ePost121. And we can report to you your program response via fax or other communication channel of your choice.

9. Can ePost121 assist us to segment our customer database?

Yes, we do that. We have years of database management experience. Please contact our business consultant at bizrelations@epost121.com. We will be happy to speak with you in details.

10. Will it be possible to add hyperlinks to email and be able to detect number of clicks per hyperlink?

Sure. Hyperlinks to email is one of ePost121's services to assist marketers to promote their goods/services to customers. Report on responses per individual hyperlink will be available to the respective marketer.

Marketer ~ cost effectiveness

11. Will ePost121 be able to achieve true target marketing?

Absolutely. List data of ePost121 are categorized according to numerous demographic and/or psychographics parameters. Our lists are well organized and managed in a way to ensure that clients of ePost121 are supplied with the true targeted customers list.

12. Will it be possible to merge my existing customer database with rented list from ePost121 and conduct a de-duplication to avoid data overlapping?

No problem at all. Our seasoned data management consultants and cutting-edge system will take care the issue for you.

Managing database of customer

Marketer ~ Trust

13. Who¡¦s the owner of my client list?

The client list is yours. And please be rest assured that ePost121 will not share your list with any third party without your prior consent.

14. How can I be certain that others will not tap into my client list(s)?

In ePost121, all database, including any client lists, are secured by security system to ensure that no outsiders will be able to access to any record without permission of ePost121. And ePost121 will not share any information with any third party without prior consent of owner of the information.

Marketer ~ Efficiency

15. Will it be very complicated in generating selected lists from internal database to platform of ePost121?

No, definitely not. ePost121's user-friendly system will turn your data extracting and importing into a simple and easy manner.

16. What is the difference in timing between employing ePost121 versus Outlook?

ePost121's efficiency is way ahead of that of Outlook. Our server and system are professionally designed for mass email delivery, which set us apart from the individual user focused Outlook set up.

Marketer ~ Capability

17. If both internal database and ePost121¡¦s list were employed in the project, can ePost121 assist in de-duplication?

Sure. Whenever lists are merged together for any project, our seasoned data management consultant and our system will run a data de-duplication to ensure eligibility of each data list.

18. I am not familiar with computering. Will it be difficult to utilize service of ePost121?

Not difficult at all. Our business consultants will assist you to be up and running right away. Please call (852) 2880-5918 for a chat.

19. Will ePost121 be able to help filter out invalid email address?

Yes. Our system is design to identify invalid records, including faulty email addresses. You will be astonished by it.

20. How many search criteria can I use to search the database for use of different campaigns?

ePost121 provides multi-field data search. To learn more about our data selection system, please contact our business consultants at tel: (852) 2880-5918 or email: bizrelations@epost121.com.

21. Will ePost121 be able to screen out my member records, which has no email address and support those members with other modes of communication?

Yes. ePost121 takes care of that. Other than email communication, ePost121 also provides fax modem and mailing services to support your member communications. We are the one you are looking for.

Marketer ~ Liability

22. In order to comply with privacy ordinance, will ePost121 be able to facilitate consumers to check their personal record being held by me, as a marketer?

In ePost121, we respect privacy of every individual. Our user interface is designed to support individual record access and amendment at any time the consumer wishes.